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BOOKING & CANCELATION POLICIES

BRIELLE STUDIO

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Check-In & Check-Out

Pre-registration is required. We're unable to accommodate walk-ins at our Brielle location. If you miss the booking window, please feel free to send us a message via our online chat and we will be happy to add you to the class roster. Please be advised that classes that have no students checked-in to class at least one (1) hour prior to class will not be held. If you are unable to attend class, you must check out of class at least two (2) hours prior to class time to avoid loss of a session or a $10 fee for those on an unlimited package.

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When the library is closed, doors will remain locked until 15 minutes prior to class start time for security purposes.

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SILVERTON STUDIO

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Check-In & Check Out

Walk-ins will be accepted for Yoga at our Silverton location. Pre-registration is required for Pilates and Fusion classes. We kindly ask that you arrive 10-minutes in advance of our scheduled start time to allow yourself time to settle in and if necessary, make payment and fill out your health waiver.

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Please be advised that pre-registration required classes that have no students checked-in to class at least one (1) hour prior to class will not be held. If you are unable to attend class, you must check out of class at least two (2) hours prior to class time to avoid loss of a session and late cancel fee or a $10 fee for those on an unlimited package. Classes occurring at or before 6a required pre-registration by 10p the night prior.

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MOONCORE STUDIO

Please be advised that pre-registration required classes that have no students checked-in to class at least one (1) hour prior to class will not be held. If you are unable to attend class, you must check out of class at least two (2) hours prior to class time to avoid loss of a session & late cancel fee or a $10 fee for those on an unlimited package. Classes occurring at or before 6a required pre-registration by 10p the night prior.

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GENERAL POLICIES

Book online or on the go using our website or the Fit by Wix app! When joining as a member, you can use code H38HDH to join our mobile community. We highly recommend downloading the app, as this is the easiest way for us to make real time announcements in the event of a delay, cancellation, or other update.

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The following policies apply for package cancellations and freeze requests:

  • Sessions packages are non-refundable.

  • Autopay memberships may be canceled, provided your contract is complete, by reaching out to Moon Studios via email at info@pinkmoonyogawellness.com. Seven (7) days notice is required to ensure membership is canceled ahead of your next billing period. Your membership will be cancelled and will remain active until the end of the current billing period.

  • Students may request a three month freeze on their plan at any time for a fee of $15. Membership payment will automatically be collected at the end of the three month period. Freeze requests must be made at least two months apart. Moon Studios reserves the right to deny a request on the basis of abuse of this policy.

  • Students may request a freeze of up to six months for no charge, with medical documentation.

  • Under extenuating circumstances, these conditions may be evaluated on a case by case basis at the discretion of Moon Studios.

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